Redesigning breast cancer diagnostics

This project rethinks the way Oslo University Hospital handles the entire referral and diagnostic process for breast cancer patients.

We created a new patient journey, with new back-stage routines, resulting in a team-based daily structure that could process patients through to final diagnosis and treatment plan (if needed) in 4 days.

The result is a 90% reduction in waiting time from a patient’s first visit with her primary doctor through her final diagnosis at the hospital: from up to 12 weeks down to a current average of 7 days.