Redesigning breast cancer diagnostics


Disrupting, Optimizing

Concept / Professional


Marie Hartmann, Therese Hegsvold Borchgrevink, Annie Feddersen Hjelmervik

Project Description

This project rethinks the way Oslo University Hospital handles the entire referral and diagnostic process for breast cancer patients.

We created a new patient journey, with new back-stage routines, resulting in a team-based daily structure that could process patients through to final diagnosis and treatment plan (if needed) in 4 days.

The result is a 90% reduction in waiting time from a patient’s first visit with her primary doctor through her final diagnosis at the hospital: from up to 12 weeks down to a current average of 7 days.


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